How do I use my loyalty benefits?Updated a day ago
How do the Alvar loyalty rewards work?
With every Alvar subscription order, you climb our loyalty ladder. 🐾 Rewards are linked to your account, so if you order for several dogs, all orders contribute to the same loyalty ladder.
We'll send you an email when you have a new reward available, along with a reminder of how to use it.
Only subscription orders count towards the loyalty ladder.
Where can I find my current reward?
On your customer page, click to Subscriptions – scroll to see Rewards. If you have a reward available, you’ll see instructions on how to claim it.
I had unclaimed rewards where did they go?
Each reward is valid for your next order – if left un-used, it expires.
How can I see the upcoming rewards?
You can see the reward you have available for your next order. (We’re looking into building a more thorough view of past and future rewards)